In a highly competitive market place where time is money and with a tight all-round credit situation where capital is hard to garner, technology leads the way where lesser time and money lead to increased productivity and efficiency.
Web-conferencing is the new way of business life. It is a technology where physical limits are negated in real-time communication. It allows users to interact and communicate effectively and efficiently without having to invest in travel and time. International client meetings are being done in the vendor’s meeting room while clients involve the entire supply chain in a multilateral dialogue in real time.
The first and foremost benefit of Web conferencing is the ability to do presentations, conduct meetings and training sessions that not only allow viewing but also encourage active participation. Data presented can be modified in the course of the meeting and the presenter can even let the audience bring in changes to data and information that is being presented. The presenter can invite any number of participants to the meeting.
It aids in collaboration among the parties in discussion, in that the participants can let anyone take complete control of each others’ systems. An active desktop can be controlled remotely from another location. This feature is used in training with multiple participants in different locations and in customer support where a company may need to work on client systems to get some configuration or software modified.
Apart from its capabilities in real time interactions, the meetings and discussions can be recorded and hence can be viewed again at the will of the parties. For those who were not in a position to attend a session live, the entire session can be played back.
Web conferencing can do away with elaborate planning and preparations that may be needed for physical meetings. One could hold a meeting in a jiffy with minimal notice without compromising on the busy schedules of participants. This feature allows experts from various fields enrich discussions with their specialised inputs, as effecting a meeting with invitees arriving physically would take a lot of effort in even scheduling of the meetings in line with individual schedules and availability.
Web conferencing demands some investments in communication technology and in the costs of conducting meetings and discussions on-line. But the benefits far outweigh the costs involved. And being abreast of technology trends also enhances brand value amongst stake holders.